One Inbox for Everything
Comments, mentions, DMs, and reviews from all your networks in one unified stream. Respond smarter with AI-drafted replies and complete customer context.
All Messages in One Stream
Stop jumping between apps. See all comments, direct messages, mentions, and reviews from your 14+ connected networks in a single unified inbox with smart conversation threading.
- ✓ All networks in one inbox
- ✓ Conversation threading automatically groups related items
- ✓ Google Business Profile reviews included
- ✓ Custom saved inbox views
Intelligent Reply Drafting
Let AI compose professional replies to customer messages in seconds. Review, edit, or reject each draft before sending. Build consistent relationships while saving hours each week.
- ✓ AI-generated response suggestions
- ✓ One-click approve or reject
- ✓ Full edit capability before sending
- ✓ Brand voice awareness across replies
Track Conversations from Start to Resolution
Move conversations through resolution states—open, pending, or resolved. Track agent availability status and see exactly who’s handling what. Never lose sight of a customer request again.
- ✓ Three resolution states for workflow tracking
- ✓ Agent availability status: available, away, offline
- ✓ Assignment and escalation tracking
- ✓ Team collaboration features built-in
Smart Automation & Full Customer Context
Enable auto-reply automation per network connection and get complete customer context in the CRM sidebar. Respond faster and smarter with full customer history at your fingertips.
- ✓ Auto-reply automation with per-connection control
- ✓ CRM sidebar with full contact history
- ✓ Thread-aware conversation tracking
- ✓ Inbox items from all 14+ networks
Connect with Your Customers in Minutes
Streamline your customer engagement with unified inbox, AI replies, and full context at your fingertips.
Explore Related Features
These Flow Orah features work hand-in-hand with this one for even better results.